Tab which was booked but delivered something else and company could not be reached via phone of site .

Name of Complainant Abhinandan Singh
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhinandan Singh:

Booked Tab wizpad g21 plus hd 26.72 cm (10.5 inch) 4g tablet 4 gb ram 64 gb black on 19 Sept 2020.

Sir,

I have booked wizpad on bookmytab.com site.  The payment was made online.  Site describe the details of the tab and 5 days return period.  I received a fake prata  phone  which is 5 inches with a battery, earphones which I think may be dummy also via dtdc courier waybill no 700015196491 on 26 Sep 2020.  On trying to contact through mobile phone there is no response.  Customer Care there is a form to fill, but there is no response either.  There is 5 days return period and the site says full refund.  There is also a return policy wherein the conditions are laid down and how to register for refund and replace but there is no details where to register and no response.  I would like that a legal action is required to be taken to stop such fraud of extracting money.  I would like to get my refund back please.

Image Uploaded by Abhinandan Singh:

Tab which was booked but delivered something else and company could not be reached via phone of site .

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