Airtel digital tv

Name of Complainant Dharmaraj Naik
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Dharmaraj Naik:

Dear concern,
I wish to complaint about multiconnection service that I purchased on 30th August 2020 for my second TV.
I am complaining because multiple customer id created (id:3009899290 &
id : 3035376753) for same user and my primary TV is disconnected.

I had a single connection have id no.3009899290.In the month of August 2020 I had applied for a multiconnection for my second TV through online.on dated 30th August 2020 your technician from your Airtel store(address: Tikrapada, near Bhagat Singh club, Balangir,odisha-767026,mob no-09933099330/09933012345)came to my home and connect the second TV as multiconnection,but after 2days my primary TV disconnected.
When I first learned of this problem,I approached to MR KALAMANIK(MOB NO-9937049451)at your company and was told that nothing could be done about my problem.i believe that this response is unfair because mistake done at your side.
I would like a written statement explaining your company’s position and what you will do about my complaint.
I look forward to here from you as soon as possible to resolve this problem.if I don’t hear from you within 2days I will file a complaint with the appropriate consumer agencies and consider my legal alternative.
You may reply to me at this email or call me at number:7978108480.

Waiting for your earliest response:
Shri Dharmaraj Naik
Customer id-3009899290
Mob no-7978108480

Image Uploaded by Dharmaraj Naik:

Airtel digital tv

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