| Name of Complainant | |
| Date of Complaint | July 11, 2022 |
| Name(s) of companies complained against | zomato |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a thali worth rs 146 from zomoto(RP Foods). The paneer sabzi was stale and rice were tasting like a detergent soap. When I complaint to the customer support executive and asked to collect their food and give us either fresh food or refund, they asked to give only rs 58 refund and when I insisted to give us refund when they refused to deliver fresh food, they closed down the chat so that I cannot contact zomato helpline. This is breach of their service. I lost food as well as my money. This is violation of my right to food under article 21(right to life) despite being paying my money.
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