| Name of Complainant | |
| Date of Complaint | January 15, 2016 |
| Name(s) of companies complained against | Shopclues.com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I used to shop on shopclues site regularly. But as we all know that shop clues do not provide product quality & They are not even good in customer support. I ordered 15watt 10 pc led bulbs for which i had paid 830 total amount . some clue bucks were there in my account which i used and some 312 amount i have to pay them COD. Rest amount i paid thru COD. And i when i checked that product that was defective/default/damage None of the bulb were working hardly one was got start but after 2hrs even that stoped working so i aske shopclues to replace that product but the mailed me that i will get refund and it will come in my clue bucks……. I was waiting for my refund of 830/- but in between there some sale came of 1 rp. I started buying few items and whenever i had buyed some item i used to receive msg 499/- cluebucks have been added to ur cluebucks 3-4 times i recvd this msg with different item number and amount like 499/-,129/-, etc…… i used this clue bucks and buyed some product to gift . And on 30th dec i recvd 830 refunded amount which i was waiting for after 3 -5 days they toook back this cluebucks saying that by mistake this bucks had been credited to ur account now u will not get any clue bucks in ur account . this is there mistake not customers mistake. Pls i Request u to help me out for this . Because continue i used to call them and i did not got any response on this . Pls i need my cluebucks of 830 return. Third Class product quality , Third class customer support services. I request to people not to buy product from such sites.
I need Justice on this because i had paid my amount . I worked and earned that money.
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