RENTAL PLAN INCREASE WITHOUT CONFIRMATION.

Name of Complainant Vikas Sharma
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikas Sharma:

Dear Team,

i have Vodafone number 9953935278 where my existing rental plan was approx 149 + GST. and company has changed with 299 + GST. Approx 350 rs. monthly without taking my confirmation. i called customer care number Mr. Shubham said this rental plan change by company and now i have to pay and complaint also not getting register . said go any ware no one raise complaint on this.

message came from Vodafone.

Your Oct’21 bill for Vi no. 9953XXXX78 of Rs.328.64 due on 18/10/2021, is sent to your registered email ID vikassharma085@gmail.com.Our new Whatsapp assistant VIC is now LIVE! For any billing/payment/any other information, click https://wa.me/message/2ONATA3W73EIP1 & say Hi to get your answers! A brief look at your bill dated 03.10.21.(All charges are in Rs.)
1. Monthly Charges
a. Plan Rental (1 units) : 299.00
2. Consolidated Usage Charges
Total : 299.00
Tax : 53.82
Add Previous Balance : 175.82
Add Adjustment : 0.00
Less Payment : 200.00
TOTAL PAYABLE : 328.64
To pay, click : https://bit.ly/VIPayBill2
To view your bill, click https://wap.MyVi.in:8443/BillOnHandsetNew/DownloadBill?msisdn=kzAEUzrvyl%2FNDSce0Q7Qqd4V21fD%2FDij%2FV30RwruKvA%3D&mon=oct&circle…

Request you to please resolve this issue ASAP.

Image Uploaded by Vikas Sharma:

RENTAL PLAN INCREASE WITHOUT CONFIRMATION.

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