Name of Complainant	Rajib Goswami
Date of Complaint	July 16, 2023
Name(s) of companies complained against	zomato
Category of complaint	Hotels & Restaurants
Permanent link of complaint	Right click to copy link
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Dear concern,
I hv ordered an pizza from Domino’s Pizza, Hatigaon, Guwahati, Assam at 9.18 p.m dated 15/07/2023. Expected delivery time of 20 minutes. But the delivery time has been extended 3 times by a period of 20 minutes stating appology for the delay. By frustrated over the process I went to the store and when enquired at 10.20 p.m they stated that it will take another 15 minutes. Over that I request them to cancel the order as off my kid is eagerly waiting for that for long.
Is it the kind of service provided to customer
If u r not capable enough just cancel the order so that customer can go for other options. Don’t provide the hope

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