Regarding delivery of wrong item from paytm

Name of Complainant Harish Kumar
Date of ComplaintNovember 3, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Harish Kumar:

I have ordered Lenovo smart watch (order no.- 6252949704) from paytm

on 11 th of oct 2018, first I have received a package after 3 weeks on 30th which was not at all what I have ordered. I have received a packet that consist bracelet.. I haven’t opened it yet .

i have tried a lot calling on customer care but every time I call no. Says busy.

i have applied for return on 2nd nov which was rejected without any reason.

i have been trying to solve my query over text but there also no body is entertaining my complaint

plz sort this this out asap

Image Uploaded by Harish Kumar:

Regarding delivery of wrong item from paytm

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