Refurbished Phone supplied by Paytm (second sale phone supplied instead of new one )

Name of Complainant AMIT JINDAL
Date of ComplaintSeptember 4, 2017
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by AMIT JINDAL:

Dear All

Myself Amit Jindal from Palwal(Haryana.).I Purchased a HTC Mobile on 21/03/2017 from PayTM .I have also 3 other phone of HTC in my family.

Its Refurbished Phone which is given to me.Its fraud with customer.From day of starting I found that

1.Handsfree Not Working

2.Slow charging

3.Bettery Drain fastly

4.Hanging Problem

5.Touch Not working

6.Speaker Volume is very less

7.Camera Hanging Problem

8.Charger Not working

9.Burn Smell comes during charging

10.Mobile Heating Problem

11.Self Restart Problem

12.Volume not clear

13.Incoming & Outgoing Voice Problem(Microphone & Receiver Problem)

14.Back Camera Not clear

 

Many times I called to service center but no response from them. Its Manufacturing defect.Pls refund or replace my phone.

Due to phone many times I have lost my data from phone due to Self Reset Problem.

I have lost business money due to lost of data from my Mobile.

We are requesting you to kindly repalce or Refund my phone .If my phone will notrefund then I will go for consumer court.

 

Details are Given Below

Name- Amit Jindal

Phone No-9813778408

Model No- HTC Desire 826 dual Sim

IMEI 1- 358814060240381

IMEI 2- 358814060240399

Device Serial Number- CC52CGY08868

 

 

Thanks & Regards

Amit Jindal

9813778408

 

Image Uploaded by AMIT JINDAL:

Refurbished Phone supplied by Paytm (second sale phone supplied instead of new one )

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