Refund of cancelled Jet Airways ticket by Paytm

Name of Complainant Rajat Bhatnagar
Date of ComplaintJuly 27, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajat Bhatnagar:

Its been 3 months now my flight has been cancelled by jet airways. Paytm is taking so much time to confirm from jet airways. The cancellation was done by the airline and I also have the cancellation receipt given by the airline.

Its been 3 months now my refund hasn’t been initiated by Paytm

Every time I call the customer helpline, they provide the same answer that they’re not sure when the refund will get triggered.

Image Uploaded by Rajat Bhatnagar:

Refund of cancelled Jet Airways ticket by Paytm

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