| Name of Complainant | |
| Date of Complaint | June 7, 2023 |
| Name(s) of companies complained against | Zepto |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
ordered product from zepto and due to application glitch the payment deducted but the order got cancelled on 25-5-2023, i immediately raised a request for refund, they promised it will credit within 3 business days. However, even after 12 days, it is still pending from their end. I discussed it with 5 agents including 2 supervisor, still the issue persists. Order id #35CD9CAYM93073
Image Uploaded by Francio Gilbert: