| Name of Complainant | |
| Date of Complaint | June 15, 2019 |
| Name(s) of companies complained against | Yatra |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have booked the bus in Yatra website using the gift voucher. Then I had to cancel it due to unexpected situation. Cancellation was done on April 24th. After that I have emailed & contacted their customer support almost 20 to 25 times. Whenever, I call they used to say the refund would be processed in 2 to 3 days. But so far nothing has been done. Pathetic service I ever received from a company to their customers. Irresponsible team they have . I stopped following up with them as there is no point in doing so. I will never book anything in Yatra going forward.
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