Received Stale, undercooked and over spicy food

Name of Complainant Pooja
Date of ComplaintNovember 7, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Pooja:

I was received the stale, undercooked and over spicy food as I was ordered from barbecue nation (barbecue box) and this cost me around 1000 but I received stale, over spicy, and under cooked food and my money was wasted. As I was already raised a complaint to swiggy support at their mail ID but they give me a response that this issue is not comes in there terms and conditions. So, tell me if customer received stale and undercover and over spicy food then this is not comes in your terms and conditions??? How it is possible??? Resolve my issue as earliest as possible.

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