Received a different product, customer care refused to return

Name of Complainant Sanjeev Pant
Date of ComplaintFebruary 4, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sanjeev Pant:

Ordered a monte carlo jacket from myntra for rs. 3506 but received a shirt of park avenue. I requested a return which was declined saying we do all the quality checks before and there is no problem from our end. I called the customer care they re requested a re investigation which was again declined in less than 10 min. Then i asked the customer care to let me talk to higher authority, they redirected me to there supervisor, he said nothing can be done now. Order ID # 1194092 73628115013903

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