Phone Recharge related

Name of Complainant Rineesh padannayil
Date of ComplaintDecember 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rineesh padannayil:

On November 25 , 2022 I recharged for Rs.319/ for which the validity is 31days , which is clearly mentioned. But my network got disconnected 1 day prior.so i called up the customer care executive for the reason.As per their explanation I can get only 30 days because I recharged in November, as November has got only 30 days. So I asked if I recharged in February what’s my validity.for which they don’t have an answer. They told they will get back to me but until now no response. I put up this issue because I think this is a common way of fooling peoples, as people rarely calculate the validity of recharges.

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Phone Recharge related

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