| Name of Complainant | |
| Date of Complaint | March 24, 2018 |
| Name(s) of companies complained against | phone pe, Phonepe Complaint |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Top Up an Amount of 7000 in PhonePe Wallet For the Purpose of Buying a clothes from Flipkart. Phone was worth of but at the time of payment.
PhonePe was showing a to complete KYC I misplaced my wallet and not able to update my adhar card so I ask to close my wallet, they’ve informed that money will be trasfered in 10 working days but its been 15 days I didn’t get my money.
My bank account is linked up with PhonePe. Still the customer care executive came up with no solution. i need my money back in my bank account….
Image Uploaded by Florence Francis:
A sum of RS 183 has been deducted from my PhonePe wallet on 23rd August vide transaction ID N1808231639022339 towards DTH recharge of Videocon d2h connection ID no 164580150.
As the amount was not transferred to Videocon account I made a complaint vide TICKET No 20856056. Although it is now allmost 4 days the issue has not been resolved.
It is requested that if due to some technical reasons it is not possible to complete the transaction the amount be credited back to my Phone Pe account immediately.
Cashback chillo 40 ghanta holo recharge korar amino pelam na cashback .Kokon cashback ta pobo wrongbusy na to
My phone pe wallet re-opan please
Narendra or Mozamme are not the only ones who are suffering.
I am a registered user and sent an email from registered email id to Phonepe team. This is regarding my wallet closure initiated from Phonepe Team but was not requested at all from me. I was trying to add the money but do not understand why my wallet has been closed.
Moreover, I had INR 81.2 in the account that was also absorbed which is really ridiculous.
I really do not understand this how come there is no service of reinstating when no fault from customer. Even for a moment it is assumed a customer has mistakenly initiated why there is no option of reinstating it.
I sincerely request officials to look into it, my time was unnecessarily wasted by customer executives who do not had any responses or answer’s to my question.
Regards,
Naqhi
Rs. 13645 got deducted frm my PNB A/c but showed transaction failed!!!
i got d feedback dat amt. shal be refunded in My PNB A/c but til nw not recd. d Refund & Customer Care saying it may take another 5 days!!!
They just kill time for such small issues!!!
I have been using phonepe app since last month but not yet a transaction has successfully every time failed that’s y I have leaved to using phonepe app
I have been using phonepe since last month but not yet a transaction has successfull that’s y I have leaved to use phonepe app
Maine phone pay se 26 October ko electricity ka bill bhara. Uska amount mere account 2 baar deduct ho chuka hai
Mera 800 rupay galat account mein transfer ho Gaya h
Trans I’d ye hai
P1811232203376336657437
On 4 Jan 2018 I transfer money to phonepe 2100rs it show successful but money not received by receiver bank account but it debited in my account
i am work in a phone pe . i am not get my salary he told me ur terminated because i dnt have a upgrade phone i have samsung j7 its a 4g phone but he told me buy a new phone sir u know every one is not a rich person
मेरा ₹10000 मेरे बैंक से डेबिट हो गया सामने वाले को नहीं मिला 10 March 2019 कंप्लेंट डाला लेकिन कुछ जवाब मिला नहीं है बैंक वाले भी कुछ नहीं कर रहे हैं फोन पर वाले भी कुछ नहीं बता रहे हैं प्लीज सर सहायता की जाए धन्यवाद सर
I have transfer money of 1500 from my sbi account to pnb account through phone pay…but balance is debit from my account but not credit to reciever account
Sir my money not refund his sad refunded his sad Three day time but completed day money not come my account
June 3, 2019 at 2:51 pm
मेरा ₹2000 मेरे बैंक से डेबिट हो गया सामने वाले को नहीं मिला 10 March 2019 कंप्लेंट डाला लेकिन कुछ जवाब मिला नहीं है बैंक वाले भी कुछ नहीं कर रहे हैं फोन पर वाले भी कुछ नहीं बता रहे हैं प्लीज सर सहायता की जाए धन्यवाद सर
have transfer money of 6000 from my sbi account to phonepe account through phone pay…but balance is debit from my account but not credit to reciever account.
Why this problem emargency time . So sad.
મારા 15000 હજાર રૂપિયા બેન્કમાં થી ડેબીટ થઈ ગયા પણ સામે બેન્ક મ પોહચા નથી જવાબ આપજે
REMINDER AGA 6 JAN 2020 COMPALINT
Hi,
I can’t get my maturity amount for the Customer ID No.TC00213771 .
& TC00214437 .please register my complain and do the needful from your end.
Thanking You,
MANOJ KUMAR SAW
Mobile…Customer service number 6291569698
Hi,
i was trying to make a payment by your us app, however,money got deducted but booking was not confirm so i have called your customer support team –till today no respond from your team.
if im asking them to arrange the call back from your team –no respond –if im telling i wont discount the call –agent reply was its your wish so i was on call almost 30 min –how rude behavior from your team.