PAYTM POSTPAID SERVICES

Name of Complainant AAYUSHI AGARWAL
Date of ComplaintApril 20, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by AAYUSHI AGARWAL:

I, Aayushi Agarwal wants to put up this complaint against Paytm. On 20.04.2019 I activated my postpaid services on Paytm. They set the limit to Rs. 500 per month. I raised a query regarding increase in my limit as I wanted to book train tickets. I did not receive a satisfactory reply from their end. They just described me the advantages of Postpaid services and then closed the conversation. I couldn’t use my prepaid and postpaid acount so I again raised a query but there was no reply from their end. I somehow contacted the customer care and nobody could answer my query. They said there is not way I can contact customer care except through mail. I am still stuck with this problem and no action is being taken from their end. They say I am a valuable customer so they gave me this postpaid services and from last 10 hours I have been trying to resolve my problem. My mobile number is 8100845566. The number which is linked to Paytm. They are least bothered and concerned about their customer’s query. I am not able to use any account neither prepaid nor postpaid.

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PAYTM POSTPAID SERVICES

One thought on “PAYTM POSTPAID SERVICES

  1. i am unable to use my postpaid limit where as i already clear my dues. their is no dues pending please check and confirm

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