| Name of Complainant | |
| Date of Complaint | October 18, 2017 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered an Iphone 8 plus 64 gb and it was expected to be shipped by 15th oct. According to paytm if seller fails to ship it till 16th oct the order will be automatically be cancelled. I have tried to contact them a no. of times and they reply after 24 hours and after 15th they are not even replying. Moreover, the mode of payment was credit card and due to which I have to incur unnecessary interest payment. I requested them either to get the phone delivered from other seller at same discount or compensate me for not fulfilling the service and wasting my time. My money is stuck and have to buy it at a higher price than it was available earlier on other online platforms which I ignored just because of paytm reputation. I request you to get my money back and additional compensation to teach paytm a lesson as to how to treat a customer.
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