PayTM Complaint: Money debited from bank account not credited back

Name of Complainant Lavanya
Date of ComplaintFebruary 13, 2018
Name(s) of companies complained against ,
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Lavanya:

On 7th Feb I wanted to pay a vendor Rs5000+ but my PayTM wallet had lesser amount so Rs1543.2 was deducted from my bank account. After which the online order failed .  ₹ 1543.2 was neither credited back to my bank account nor to PayTM wallet.

wrote mails to them which they say I can’t reach and tried their automated message system without any help. I want this to be brought to right authority. Being a educated person if Iam finding it so difficult how many people are losing their money this way ?

please help to resolve not only my issue but someone from their side has to listen complaints on call or by e-mail .

 

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PayTM Complaint: Money debited from bank account not credited back

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