| Name of Complainant | |
| Date of Complaint | September 20, 2018 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have bought a laptop bag fro PayTm Mall, which is defective. I have paid 695 from my debit card in which 200 Paytm cash has been cash backed in paytm wallet. As the product is defective so I returned back the product.
Now my complain is if I have paid 695 Rs.for the product I should returned back 695 to my bank account not 495. As if product is defective and I returned back then my cash back should be automatically deducted to my wallet and added to my bank account.
This is a policy of e commerce sites to send defective product so that it can be promote wallet money instead of indian currency. So, I should get returned all my Payment done to paytm to my bank account according to RBI rule, not in paytm wallet.
Image Uploaded by Pankaj Kumar:
Mere sath Dhokha huya h muje paytm mall so SMS aaya tha Jisme tata Safari Ka draw nikla tha unhone mujse 12560 dalwaye h wo ab or paise dalne ko kh rhe h