| Name of Complainant | |
| Date of Complaint | September 26, 2018 |
| Name(s) of companies complained against | PayTM, PayTM Complaints |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 18/9 I order Mi earphones for Rs699+Rs50 delivery charges. Rs200 cashback was applicable to this order. After payment was made, and the earphones were dispatched, I received a message saying that Rs200 cashback had been credited to my wallet. However this did not reflect in my wallet.
When I cancelled the order, I was only refunded Rs549. As Rs200 cashback was not in my wallet Paytm assume that I have used it in another purchase.
I have not purchased anything else and neither have I made any wallet transactions.
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