PayTM Complaint: Bus ticket money taken but no confirmation and when requested for refund.. completely ignored the request.

Name of Complainant
Date of ComplaintSeptember 10, 2017
Name(s) of companies complained against ,
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by :

Hi I had booked a bus..but Paytm customer service rather than understanding the situation..keeps repeating the number of follow ups the customer has to do for getting a basic refund from Paytm.. also when requested to speak to manager or supervisor.. no one is interested and placed the call on hold for more than 4 mins plus twice.. without anyone to hear.

 

 

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PayTM Complaint: Bus ticket money taken but no confirmation and when requested for refund.. completely ignored the request.

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