PayTM cheats through faulty App, which does not give me the cashback

Name of Complainant Parthajeet Sarma
Date of ComplaintOctober 29, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Parthajeet Sarma:

I did a transaction for Rs. 41,575 and applied a promocode TVSELE4300. They have not given me the cashback. Now when I look at my orders I observe that they ‘failed’ my order where the promocode was applied. Then they created another order, where the promo-code application is not shown. Daylight robbery. PayTM: please fix this and effect the cashback immediately, and stop cheating your customers. If you cannot, please cancel this order, and I claim Rs. 10 lacs (Rs. 10,00,000.00) additional damages for mental harassment and man-hours wasted. 

Image Uploaded by Parthajeet Sarma:

PayTM cheats through faulty App, which does not give me the cashback

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