| Name of Complainant | |
| Date of Complaint | January 15, 2025 |
| Name(s) of companies complained against | 1x bet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have made a deposit of ₹10000 on 01/jan/2025 at 4.24pm
The amount hasn’t been received in my gaming account as well as not refunded in my bank account & when i report this to them through mail id , they keep on saying that share original bank statement in pdf format even though I’m sharing the same they are not ready to accept that..
Hello! Most likely in your case the receipt does not contain full payment data. We kindly ask you to send us a payment order with such data as date, time, amount, details of the sender and recipient of the money. This is necessary so that the payment can be found and credited to the deposit. Thank you for your understanding and we are waiting for the necessary document. Thank you!
Sincerely,
1xBet Team