| Name of Complainant | |
| Date of Complaint | September 10, 2022 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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Maine ek Paytm sound box device 28 August 2022 ko ₹1999 wala order Kiya tha. By mistake Maine Hindi k jagah English language wali device order kar diya. Maine wah device replace karke Hindi wali device dene ka request Kiya, then replacement wali device jo aayi wah used device thi. Charging issue bhi thi us device me. Maine apna new device jo English language me thi, wahi mene le liya, ye bolkar ki main manage kar lunga, lekin ye device deactivate hai. Activation k liye maine complaint kiya customer care me, unke taraf se mail aayi, ki isme apne device ka image imei number k sath trail mail me mail karne & 24 se 48 hrs. me unke executive call karenge. 48 hrs se jyada ho gaye, na koi mail aayi aur na hi koi call. Yah device aise hi ghar pe pada hai. Koi kaam nahi kar pa raha hu. Customer care walo se ab baat bhi nahi ho pa Rahi hai
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