Order not delivered to correct address and refund not given

Name of Complainant Swetha
Date of ComplaintOctober 15, 2021
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Swetha:

Hi team I have made an order of 608 Using Zomato on 24Th Sep .my order marked as delivered after 1.30 mints of confirmation but I have not received the order or call for delivery when had an immediate chat wih Customer service they provided delivery boy number when reached him from phone he says he delivered the order to a boy on road asking if they placed a order as the boy said yes they placed an order whit out calling the customer or confirming the customer on the address or giving it to correct customer the order is marked as delivered but j havent recived the Order I request to investigate and provide me a Refund for my order as I have not received it

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Order not delivered to correct address and refund not given

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