Ola is not refunding even after they approved the refund. Instead, their team calls me every day to make payment.

Name of Complainant Y
Date of ComplaintFebruary 5, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Y:

I paid directly to the driver and ola money got also deducted. I raised complaint to Ola in December 1st week. They took long time and approved refund on 21st December. Till date, i have not received any in bank. I shared all payment screenshots and bank statements multiple times. Instead of paying me back, they torture me by calling and asking me to make payment.
It has been nearly 2 months now and close to 50 email follow-ups. Annoying experience from Ola. Please make Ola to refund immediately. Thanks.

Image Uploaded by Y:

Ola is not refunding even after they approved the refund. Instead, their team calls me every day to make payment.

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