Non-Refund of Rs.3720/- by PayTM for more than 6 Months

Name of Complainant Senthil Kumar Nattarayan
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Senthil Kumar Nattarayan:

: I did a transaction of Rs.3720/- using my SCB Card ending with 4652 on 28th Dec via PayTM and the payment was to Videocon D2H. it was done by mistake and I had requested for a refund which was confirmed by the merchant Videocon D2H that on 02 Jan 2019 the amount was refunded to the original payment method. So, I should have received the credit in my card. But, still now I am being tossed away back and forth. After a long battle PayTM confirmd they have initiated the credit on 11th June and still not got the refund and those irresponsible idiots are only available in chat.

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Non-Refund of Rs.3720/- by PayTM for more than 6 Months

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