No refund initiated

Name of Complainant Kiran mail
Date of ComplaintNovember 9, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kiran mail:

I ordered 2 nike slippers from Paytm mall , I made the payment online and it arrived after some days . After the package arrived I found out that the slippers were fake so I filed for a return and it was initiated within an hour they took the package with included both the slippers but only gave refund for one. I have been trying to reach them and getting no response from them. No help , nothing. They replied at first saying they are working on it but after that I have got no reply from them.

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No refund initiated

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