My Refund is not Credited to my A/c

Name of Complainant Paras Agarwal
Date of ComplaintJanuary 11, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Paras Agarwal:

I was made a payment of bob credit card bill of 10754 on 1 Jan 2024 but it was cancelled and Paytm initiated refund on 5 Jan 2024. Today 11 Jan 2024 and the amount is not credited to my account. When I talk to paytm customer care they are not providing the solution and cut my call. Pls help to provide resolution so that I get my payment back.
Regards
Paras Agarwal
Transaction Id-436769939795
Order Id-22743428307

Image Uploaded by Paras Agarwal:

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