My prepaid product is not delivered although the seller claims it to be delivered

Name of Complainant Nikita
Date of ComplaintSeptember 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Nikita:

On 15th of July I had placed an order with Satori Box…but had received a msg that my payment was failed…but the amount was deducted from my account which I got to know from my bank statement..although I had received a msg with order id…that order is confirmed…but there was no confirmation about shipping and delivery….so when I checked with the seller they say that the product is already delivered although I did not receive it and they do not have any proof of delivery and order details in their website…just that I was charged for the product

Image Uploaded by Nikita:

My prepaid product is not delivered although the seller claims it to be delivered

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