| Name of Complainant | |
| Date of Complaint | December 24, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I’m unable to log in to my account through the app, error says “user verification failed”.
When I checked online I came to know that maybe it is blocked due to fraud.
I didn’t do any fraud but as far as I remember I returned one USB cable recently which I bought believing it was USB 3.0 (The product page clearly says it’s 3.0) but turn out to be USB 2.0 so I returned it.
I returned it as I received it, but later I came to know they had sent me a different color, and my return was rejected.
Later as instructed by the courier guy I changed my reason when requesting to return as completely different product.
Maybe For this, Meesho blocked my account?
When I called their customer care they refused to provide any reason for blocking my account and she just said “You are blocked you can’t access your account, you can’t return anything you already bought, if you want more info search Google”.
I want my account must be unblocked ASAP or just accept the return that I bought recently.
Image Uploaded by Manjunatha G:
Dear Manjunatha, we’re genuinely sorry to learn about the issue you’re experiencing. To assist you better, please provide us with the details by clicking here: https://bit.ly/meelnk. Our team will promptly investigate the matter and take the necessary actions.