| Name of Complainant | |
| Date of Complaint | December 24, 2023 |
| Name(s) of companies complained against | Spy Realtors | Luxury Real Estate Consultant in Gurgoan |
| Category of complaint | Real Estate |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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P.G. landlord name = Satveer singh jaj
Phone number = 07669766992
P.G. Address = House no 1789, Block C, Sushant Lok III, Sector 57, Gurugram, Haryana 122003
Email = Not available
Website = https://spyrealtors.in/
https://spyrealtors-gurgoan.business.site/
FB = https://m.facebook.com/spyrealtorsgurugram/
I was a resident at “Spy Residency P.G” for 3 months, from May 14, 2023, to August 14, 2023. The P.G. owner is not returning my security deposit money. I deposited 8000/- as a security deposit on my first day, May 14, 2023.
I was a resident of this P.G. for around 3 months, and it has been 5 months since I vacated the P.G. The landlords of this P.G. are a husband and wife named Satveer Singh Jaj and Shivani Singh Jaj.
During that time, due to some emergency, I came back to my home in Rajasthan, and I notified Shivani Singh Jaj 15-16 days before that I would come to Gurugram on August 14, 2023, to vacate my room. On my last day of vacating my room, I came directly from my hometown to (Haryana, Gurugram) to vacate my room. During our discussion on my last day, I ensured with Shivani Singh Jaj that no amount is due from my end. I also explained to Shivani Singh why I had to leave this P.G. There was some family problem/emergency. I also showed her proof of my resignation email from my company. She said that a 4-months stay is mandatory in this P.G. I said I cannot afford to stay for extra one month, also I have not signed any four-months lock-in period agreement. She said that because I’m leaving early, she will not be able to refund my money instantly; she will pay my refund in installments. She said, “We are in a loss right now; we will return your money next month.” I trusted her and left.
I waited for a few months, did not get any call from their side, and when I called her, she said that she has some medical problems. Then I waited for more months, and they kept making different excuses. Regrettably, despite their assurance that the security deposit would be returned within a month, it has now been five months, and I have not received the promised refund.
Due to some emergency, I came to my hometown many days before the room was vacated. And I was not present in my room for many days. I didn’t even change my room until I vacated my room. In that P.G., I left my room already filled with proper electricity balance, and in my absence, they changed the online meter with an offline meter, and they did not notify me for this. After 3 months when I asked them to refund my money, they said that I have to pay electricity charges due to the replacement of the online meter with an offline meter. I immediately called my room partner regarding this issue and sent his recording to her. After that, she got hyper and was not listening. I said that I will file an FIR against them, but they are not afraid of FIR.
A few days back, I contacted Satveer Singh on LinkedIn, and he is denying paying a refund, saying that there is an agreement that 4 months’ stay is mandatory, and I have stayed for 3 months, that’s why they cannot refund money. But I have not signed any written agreement regarding a 4-month lock-in period. I have not signed any type of documentation with them. When I joined this P.G., there was no formal written agreement outlining specific terms and conditions regarding the lock-in period. Nor was I told that while vacating the P.G., a deduction of Rs 500/- cleaning charge will be made from the total deposit money of 80000/-. Now he has blocked me on LinkedIn, and when I check their main website (https://spyrealtors.in/), it is not opening.
They kept me stuck for a long time by making different types of excuses only because I trusted them. When I checked the rating of “Spy Residency” on Google, I found out that one person gave a negative review, mentioning that the same thing has happened to him. Not only me, but they cheated many people by this method.
I tried all possible methods from my side, but when I investigated, I found that very little information is present about them. There is no email address present to contact them, only a phone number is present, and when I call, they do not pick calls. Also, the real owner of the property is unknown. I have all the proof against them like screenshots and all the call recordings, but they are not afraid of legal action.
Satveer Singh always involves his wife in this type of matter, and because she is a lady, no one dares to fight with her. My elder brother Nishant also tried to talk to her, and I have also shared chat screenshots.
If no action is taken against them, they will do the same thing with another innocent person.
I request you to please do some deep investigation against them and please do something with higher authority to help me get my hard-earned money.
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