| Name of Complainant | |
| Date of Complaint | May 31, 2020 |
| Name(s) of companies complained against | mobylestore.com |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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SIR,AFTER SEEING ADD ON FACEBOOK I PURCHASED A MOBILE 7PRO FOR RS 2999/ FROM WEBSITE MOBYLESTORE.COM ON 25 MAY20. EXPECTED DELIVERY 5 TO7 DAYS MENTIONED. IT WAS STATED THAT DUE TO LOCKDOWN NO CASH ON DELIVERY AVAILABLE ONLY ONLINE PAYMENT CAN BE DONE.I MADE THE ADVANCE PAYMENT USING CARD OF RS 2999/ AND MY ORDER CONFIRMATION NO IS MS 5182 AND MESSAGE RECEIVED ON MY MOB IS ” Your payment(id-323631013) of Rs 2999.0 for Divyanshu Jain is successful. For queries on your payment visit:
http://pmny.in
/Fl6L8HEhtoCj ”
Now there is no customer support number, no traking of order by site or by phone or mobile number is available. Now I feel it is fraud and I am being cheated alongwith thousands others who are using digital platform for payment.
Please take strct Acton against the site /company and order the company to send my 7pro mobile product very soon or refund my money with Heavy fine and penalty as per law permits.
Thanking you
ASHVINI KUMAR PANDEY
MOBILE 9634498800/
9369138889
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