The ticket clearly displayed that the flight would depart from Terminal T2.

We were at the airport by 02:00 pm and stood in a long queue outside Terminal T2 just to been told by the airport authorities that Air Asia operates ONLY through Terminal T3. Since it was my first time to Delhi airport I had to run all the way to Terminal T3 and I missed my flight.

I have been talking to the PayTm customer care since the past 3 hours now stranded at the airport. There has been no fruitful response from the team and they are just finding ways to ignore our calls.

Case ID:

124-003-294

Representative name – Visha

He is just NOT allowing us to talk to any supervisor and solve the issue quickly.

We are still at the airport terminal feeling stranded and cheated.

Regards;

Manvendr Singh and Revanth Reddy