| Name of Complainant |
Manvendr Singh |
| Date of Complaint | May 19, 2019 |
| Name(s) of companies complained against |
PayTM
|
| Category of complaint |
Airlines |
| Permanent link of complaint |
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Text of Complaint by Manvendr Singh:
The ticket clearly displayed that the flight would depart from Terminal T2.
We were at the airport by 02:00 pm and stood in a long queue outside Terminal T2 just to been told by the airport authorities that Air Asia operates ONLY through Terminal T3. Since it was my first time to Delhi airport I had to run all the way to Terminal T3 and I missed my flight.
I have been talking to the PayTm customer care since the past 3 hours now stranded at the airport. There has been no fruitful response from the team and they are just finding ways to ignore our calls.
Case ID:
124-003-294
Representative name – Visha
He is just NOT allowing us to talk to any supervisor and solve the issue quickly.
We are still at the airport terminal feeling stranded and cheated.
Regards;
Manvendr Singh and Revanth Reddy
Image Uploaded by Manvendr Singh:
