| Name of Complainant | |
| Date of Complaint | September 19, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On September 11, 2023 I ordered two quantity of Relaxfeel waterproof Mattress cover fitted king
( size- 72×78) of red colour, order no 621246470078,invoice no 3q4n624104.I paid ₹1819.00 for the product through C.O.D.
Meesho delivered this product on 16 September to my home.I got fault product inside the parcel which was a simple white pillow ,instead of mattress cover.
Then I apply for the return order, got a date of 17 September to return the product but the delivery boy cancle my return request after viewing the parcel. So i call to Help centre of messho to resolve my problem but they don’t have proper explanation , were unable to resolve my complaint to my satisfaction, then I applied for 2nd return request as same as happen again the delivery boy cancel the return request I contact the help centre again but they had given only excuses and said we can’t help you So I placed 3rd time return request but same thing occur after caling 13times to help centre of meesho,i didn’t received my refund. I disturbed Mentally as well as physically please take strict action against this company,that never this thing happens to anyone again.
To resolve this problem, I would like to appreciate if the company would pick up the product and refund the amount ₹1819.00.
I look forward to your reply and a resolution to my problem . Please contact me at the above number Or address.
Hi Sabita, we’re sorry for the inconvenience caused and fully understand your concern about the return. Rest assured, we are committed to resolving your concern and are actively working on it. You can track the progress of your concern through ticket ID: 695214526610. We kindly request your patience and understanding as we work towards a solution.