Made a transaction using paytm to e commerce.Paytm shows payment successful e commerce says failed.

Name of Complainant Dr Suni Abraham
Date of ComplaintMay 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr Suni Abraham:

I made an order on 25th may 2020 at 2:31 pm using my paytm account an amount of 2999 from W for women website.The paytm transaction was shown as successful but the w website through e commerce was shown as payment failed.Contacted both paytm and merchant site. Both are saying they are not responsible and blaming the other party.What should I do? Feeling totally exhausted from all this.

Image Uploaded by Dr Suni Abraham:

Made a transaction using paytm to e commerce.Paytm shows payment successful e commerce says failed.

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