| Name of Complainant | |
| Date of Complaint | September 18, 2023 |
| Name(s) of companies complained against | Just herbs |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I m writing to file a formal complaint against Just Herbs regarding a recent online purchase I made on September 8th, 2023. The order, with the reference number #1367215 was for beauty products and was placed through the Just Herbs website.
Despite the considerable amount of time that has elapsed since the order was placed, I have not received any notification or update regarding the status of my order. I have made multiple attempts to contact Just Herbs through their customer support channels, including phone calls and emails, but have not received a satisfactory response.
I find this lack of communication and the failure to deliver the ordered product, frame to be a violation of my consumer rights. It is evident that Just Herbs has not fulfilled its obligations as a seller, and this has caused me significant inconvenience and frustration.
Image Uploaded by Ayesha: