| Name of Complainant | |
| Date of Complaint | June 21, 2018 |
| Name(s) of companies complained against | IRCTC, IRCTC Complaint |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I booked 3 no of 2A categorys tickets on 14th june 2018 using my irctc app.I used my debit card for the booking. Unfortunately i was unable to complete the booking process due to the weak network, but Rs 3585 was deducted from my account.
I have been persued the matter to irctc customer care from 16th june, and i have provided all the details about the transaction to them but i don’t get any positive result from them
Here also i am attaching all the details, which are given below
Date of booking:-14/6/2018
Date of journey:- 26/6/2018
train Name and No:- SCL DBRG EXPRESS, 15943
transaction id:- 100001309740829
reservation id:-100001309740829
