IRCTC account was suspended and no response from IRCTC customer care

Name of Complainant Srinath Kota
Date of ComplaintJuly 26, 2018
Name(s) of companies complained against ,
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Srinath Kota:

My IRCTC account was suspended and while making call to customer care, they are asking to send a mail to care@irctc.co.in. After sending mail, i got ticket no. even completion of 10 days also there is no response.

Again i made a call to irctc customer care, But there is not giving any information, they will take the request and saying for checking. But after completion of 30 min also they are not return back.

My IRCTC User ID: ksrinath1

Mobile No: 9908732469

 

Image Uploaded by Srinath Kota:

IRCTC account was suspended and no response from IRCTC customer care

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