Hotel booking before covid-19

Name of Complainant Rajesh Rai
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajesh Rai:

I have booked Welcomhotel Dwarka, Member of ITC’s Hotel Group from 5 to 7 Nov, however I have not visited the hotel due to covid and I have tried to cancel but It is not cancel as it is non refundable.

Now I have apply to reimbursement of the hotel bill from my company, Therefore, I want Invoice,
I have tried many time but it do not download the invoice, the invoice button show but there is no download
I have paid full amount but they are not giving invoice for the same
Booking ID   NH2416642437438
Reference PNR 0061291239(Room 1)

with regards

Image Uploaded by Rajesh Rai:

Hotel booking before covid-19

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