| Name of Complainant | |
| Date of Complaint | January 22, 2020 |
| Name(s) of companies complained against | RBL BANK CREDIT CARD |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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I owe to credit cards from rbl bank one was issued to me in January 2019 for credit limit of 110000 free for lifeand in july they bank offered me super credit card of limit 116000 for year fees of 999 plus gst that to I have to pay within 10 days of receiving card I paid within given time year payment and started using that card and while making payment I enquire with bank about payment whether one cheque is valid for both card payments normally with multiple cards or accounts one card or account number is written on front of cheque with total amount to pay in all accounts and bifurcation is written on reverse of cheque but bank insists on different cheques as both cards are different I started making payment as per their advice
In November mid I my card was declined thrice offline and two times online total outstanding was 16000/ only and not any payment was due at that time
I enquire with bank they informed me that limit of both cards are merge without my concern or without intimating me I oppose and in mean time they started sending me messages that as per my request my super card has been blocked which I have never did
I feel cheated they did not budge and I stopped making payment to them till my matter is solve now recovery agents are harassing me and my family anytime of day and even used abusive language to my father who is senior citizen and bed ridden I want to clear my dispute and remove unnecessary charges put on me by bank
Now
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