| Name of Complainant | |
| Date of Complaint | July 20, 2026 |
| Name(s) of companies complained against | Royally Rummy |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
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My Transaction Successful, Money deducted from my bank account but not received My game wallet
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The Grievance Redressal Officer
CreditBee
Dear Sir/Madam,
I am writing to lodge a formal complaint regarding the continuous harassment by individuals claiming to be associated with CreditBee.
I have been receiving repeated calls from the following numbers:
9769233026
7506639355
8928345991
These callers have been repeatedly contacting not only me but also my family members and neighbours, causing unnecessary mental stress, embarrassment, and harassment. Such actions are completely unacceptable and constitute an invasion of my privacy.
I request you to immediately investigate this matter and ensure that these individuals stop contacting me, my family members, and my neighbours. If these calls are being made by your authorised recovery agents, I request that they strictly follow the applicable RBI guidelines and legal recovery practices.
Please treat this matter as urgent and provide me with a written confirmation of the action taken. If the harassment continues, I will be compelled to escalate the matter to the appropriate authorities, including the RBI Integrated Ombudsman, the Cyber Crime Cell, and the local police, for further legal action.
I expect your prompt intervention and resolution of this complaint.