Harassment of customer by Vodafone

Name of Complainant Vikas Dhankhar
Date of ComplaintAugust 21, 2018
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikas Dhankhar:

1. I am a serving officer in indian army and is posted in patiala. My no is 9673854661. I applied for vodafone postpaid connection for which i got a call from your executive name miss pooja mob no 9988550111.

2. She ensured all the arrangements and without taking my serving certificate she gave me postpaid sim which got activated within 3 days.

3. Few days letter i.e two days back i got a message stated that my verification found negative and all my outgoing calls, internet, messages got bared. But on ground and till date no body has called me up neither they came for any verification Its and i can assure you that this action would bring a bad name to your company and its professional competency. Its almost 3 days now i am unable to use any of the facility.

4. I also went to nearby vodafone store in leela bhavan patiala not once but three times, but there response was worse then pathetic, professionalism was at its knees.
5. I have been mentally harassed as i am not able to speak to my pregnant wife and being a defence officer in army a lot professional and personal commitment could not be undertaken as my outgoing was bared.

6. If any appropriate action is not taken and outgoing will not be activated immediately i would be force to drag you to consumer court as the action of yours till now has mentally harassed me.

7. I am using vodafone no since 2014 but this act of yours will force me to change to other tele company.

~Regards~
Capt vikas kumar dhankhar
Mob 9673854661

Image Uploaded by Vikas Dhankhar:

Harassment of customer by Vodafone

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