Food order from swiggy app

Name of Complainant Aryan
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Aryan:

I ordered ice creams from Kwality walls on at 11:00 pm on 11 may . at first the order was late as the rider couldnt find mt location before that the restraunt took a long time to prepare my food ( ice cream) i was trying to call my rider for almost 30 min (had a word with swiggy customer care as well) but he voice was not aidible . therefore , because of the delay in my order my ice creams were completely melted and when i reached to the swiggy customer care they didn’t provide me with any relevant solution .

Image Uploaded by Aryan:

Food order from swiggy app

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