Flipkart — Laptop Not Delivered

Name of Complainant Rajiv
Date of ComplaintAugust 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajiv:

I ordered a laptop (OD225664018696736000) on Saturday 6th August 2022. It was supposed to be delivered the next day 7th August 2022. It did’t happen.

The laptop reached to the nearest hub which is just 2 kms from the delivery address on 8th August 2022 (7 AM IST). After that laptop was never delivered to me. Its been now 7 days and even after many complaints Flipkart is unable to support.

Since this is an electronic item and that too a costly product, it should not have been there on hub for 7 days. I want to cancel my order but both Flipkart App/Site are not allowing me to cancel it. I requested Customer support so many times but they are always giving standard replies.

I want to cancel the order and get my money back.

Thanks
Rajiv

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