| Name of Complainant | |
| Date of Complaint | September 28, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a king size Sleepx bed from Amazon on in the first week of August and when I got it assembled and slept on it. It got broken the same night with a mere weight of 62 kgs. I sent the pictures to the customer care team and asked for replacement. The team gave me the time of 3-4 business days and till date which is now over a month, nobody came for the pick up of the item. After getting irritated with the the constant negligence and false promises by the team, I asked for the refund but unfortunately I dont have any till date. So technically, I neither have a bed to sleep nor do I have my money back.
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