default mobile phone

Name of Complainant ANUSUA CHATTERJEE
Date of ComplaintSeptember 29, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by ANUSUA CHATTERJEE:

sir i had ordered for a Realme 7 (WhiteMist,128 GB) mobile phone ( paid Rs 16999/- in advance) on flipkart site on 17.09.20 and the same product was delivered on 23.09.20 and as soon as i received my phone i discovered that if i kept my phone unused for a while ( expl for 5 min or less) it got discharged it’s battery completly so i placed a return / replacement request on 27.09.20 but instead of replacement or return they just enquired about the fact and till today no responce from their side i get afraid whether my 30 days stipulated time for return/replacemet would not overed.

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