| Name of Complainant | |
| Date of Complaint | November 1, 2023 |
| Name(s) of companies complained against | I cubeswire |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear Sir,
Please find the evidence of chat between me and fraudsters to proof I have been cheated as fraud….
Please do the needful for recovery of money back in my account.
Thanks and Regards,
GAURAV AGARWAL
Mob No. : 8637545216
—– Forwarded message —–
From: “GAURAV AGARWAL”
To: “governor@rbi.org.in”
Cc: “smitasharma@rbi.org.in” , “ajeshpalayi@rbi.org.in” , “secy-dea@nic.in” , “parbala.pandu@nic.in”
Sent: Wed, 1 Nov 2023 at 6:02 am
Subject: Fw: Request for recovery of fraud amount Rs 95600/-
๐
Please do the needful in this case.
Thanks and Regards,
GAURAV AGARWAL
Mob No. : 8637545216
—– Forwarded message —–
From: “GAURAV AGARWAL”
To: “crpc@rbi.org.in”
Cc:
Sent: Mon, 30 Oct 2023 at 7:56 pm
Subject: Re: Request for recovery of fraud amount Rs 95600/-
Dear Sir,
Please find the evidence of chat between me and fraudsters to proof I have been cheated as fraud….
Please do the needful for recovery of money back in my account.
Thanks and Regards,
GAURAV AGARWAL
Mob No. : 8637545216
On Fri, 27 Oct 2023 at 3:21 pm, GAURAV AGARWAL
wrote:
Respected Sir,
This is very serious issue regarding online scam happened with me taken money as investment task and invested in cryptocurrency.Fraudsters contacted me via telegram i have all chat evidence with me.
The amount which is taken by me in the name of investment are as follows:
Rs. 24800/- paid to SHIVA REPAIR on 29.09.23 through IMPS from Axis Bank SB Account
Rs. 25200/- paid to SHIVA REPAIR on 29.09.23 through IMPS from Axis bank SB Account
Rs. 40600/- paid to POWER MINDOIL LUBRICANTS on 29.09.23 through IMPS from Axis bank SB Account
Paid Rs 5000/- to kaleed3210@airtel on 29.09.23 through UPI from Bank of Baroda Account.
Total Rs 95600/- ( Ninety Five Thousand Six Hundred Only)
This all are fraud transactions taken from me in the name of investment by an online company Cubes Wire Gurgaon and they had contacted me via telegram and invested my money in cryptocurrency by telegram name Bala Kumar, Shirley and Cherlyn. I want to make proper action to be taken and help me to get my money back.
They made a false claim to give me good return which they previously gave me in lieu of that i have
invested more but after getting this amount they refused to give me return.
I have reported to Local police station at Purba Bardhamman Sadar Thana via GD NO. 44 on 01.10.23 and report it to local Cyber crime department on the same day. They had started their investigation.
I have also reported this to Axis bank, Rajbati branch, Purba Bardhaman also on 04.10.2023.
I am requesting you to please cooperate with me and please refund me my amount after investigation as it’s a very hard earned money and I am from very poor family. I have all telegram chat available with me with fraudsters as evidence.
Sir I shall be highly obliged if you kindly pay attention and if your department can help me out to get my lost money back.
This type of fraud is happening in India in a very large numbers, as I am unemployed now so i fall as a prey to this investment schemes.
Account details from which money transferred through IMPS:
Bank details from where fund being transferred:
1)
A/C Name: GAURAV AGARWAL
Branch: Rajbati Burdwan
IFSC: UTIB0002949
A/C No. : 919010082649609
Transaction Type: IMPS
Date of transfer: 29.09.23
Date of inform to bank: 04/10/23
Ref. No. by branch: SAK00001984197
Amount: 90615/-
2) A/C Name: GAURAV AGARWAL
Branch: Burdwan
IFSC: BARB0DBBURD
A/C No. : 62780100007264
Date of transfer: 29.09.23
Transaction Type: UPI
Amount: 5000/-
Account details to which transferred:
1)
A/C Name: Power Mind Oil Lubricants
IFSC: ICIC0001265
A/C No. : 126505001414
BRANCH: RAJAJI PARAM LUCKNOW UTTAR PRADESH
Amount transferred: 40605/-
IMPS: 327219146003
2)
A/C Name: SHIVA REPAIR
IFSC: YESB0000235
Account No. : 023563300006535
BRANCH: NEHRU PALACE, NEW DELHI
Transaction date: 29.09.23
Amount transferred: 24805/-
IMPS No. : 327218802387
Amount transferred: 25205/-
IMPS No. : 32729082422
3) Bank name: south indian bank
Account holder name: mohammed fazil
account no:
0630073000000269
IFSC:
Sibl0000630
Account type saving
UPI ID: kaleed3210@airtel
Amount: 5000/-
UPI NO: 327277210726
PGP PORTAL REGISTRATION NO. :
Dear Sir/Madam,
Your grievance has been registered successfully in Public Grievances Portal.
Registration No. : DEABD/M/2023/0005005.
For more details visit https://pgportal.gov.in/.
Note: This is a system generated mail. Please do not reply to it
Response from various bank are as follows:
AXIS BANK:( via SMS)
Your IMPS/UPI txn dispute registered vide ID SAK00001984197 has been rejected by other Bank due to non-availability of funds in beneficiary A/c. For details, call 18604195555 / visit any Axis Bank branch and quote SR no.
This message I have received from Axis Bank today.
YES BANK:( Responded on 19/10/2023 via email)
Dear Mr. Agarwal,
Greetings from Yes Bank Ltd.
This is with reference to your complaint raised by you with Centralized Public Grievance Redressal And Monitoring System (CPGRAM) vide reference number DPG/B/2023/00311.
We can facilitate necessary action on such matters upon receipt of a chargeback from your bank or notice from the Police/Cyber cell Authorities.โ
Hence, we request you to kindly contact your bank or Cyber Cell Authorities to conclude this matter.
Assuring you the best of our services at all times.
Sincerely,
Sharon Pereira
Office of Principal Nodal Officer
YES Bank Ltd.
ICICI BANK:( Responded on 19/10/2023) via email.
Dear Sir / Madam,
We write with reference to your query regarding Fund Transfer.
We do understand your concern and regret for the inconvenience caused to you.
As the funds transfer was initiated from a Non ICICI Bank account to ICICI Bank, we request you to take up the matter with the non ICICI Bank.
Once you have approached the respective bank, they will raise the concern to ICICI Bank. Based on the concern raised by the respective bank, our team will be able to provide the resolution on the complaint.
Hence, you may approach the respective bank where you are holding the account in order to get the resolution of your complaint on priority.
Moreover, we request you to raise the compliant legally from your end for further assistance.
Sincerely,
Diganta Nag
Customer Service Associate
Team ICICI Bank
SOUTH INDIAN BANK: (responded via email on 18/10/23)
Dear Sir,
We understand your query regarding the transaction initiated from your account and concern related to our account holder.
We request you to report the incident to your nearby police station for further assistance in this regard.
If you have already reported the matter, kindly follow up the matter with same agency.
We assure you that the instructions provided by the law enforcement agencies will be strictly adhered from our end.
Regards,
Aravind Nath
Assistant Manager
Customer Experience Group
The South Indian Bank Ltd.
Moreover I want detailed investigation should be conducted in this case by bank and help me in recovery of amount lost in scam case
I have been scammed on 29/09/23 and i have reported to Axis Bank on 04/10/23 at branch via reference no. : SAK00001984197 as because
30/09/23- Half yrly of bank
01/10/23- Sunday
02/10/23- Gandhi Jayanti
03/10/23- Monday
04/10/23- Reporting done on this day at branch
I have also sent email to Axis Bank on 01/10/23 and they registered it as reference no. : 231001611349
I did bank complain with 3 days of fraud as per bank policy
And again RBI rule told if I have been scammed bank should alert me at the time of payment but bank didn’t do it and if I made authorise pushed payment it is bank duty to get my refund back to my account from insurance company.
Again I have not shared any OTP, PIN, CVV to fraudsters.
Axis bank has not done it’s duty in a right way from the beginning please take strong action against bank.
Please instruct all bank to perform their duties and sent me details of present scenario of amount transferred to account.
Sir i request to please go through the case in detailed way so that i can get my scammed money back back to my account. I have been cheated by fraudsters.
Please find attachments and do the needful.
.
Thanks and Regards,
GAURAV AGARWAL
Mob No. : 8637545216
Show less
