| Name of Complainant | |
| Date of Complaint | October 5, 2025 |
| Name(s) of companies complained against | Nova Bazaar (Ship Rocket) - Contact Email : contact.novabazaar@gmail.com |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered the Back Posture Corrector from Nova Bazaar with Order Id : #NB94785 and I received it on 5th October 20225, but the order that I have received is damaged and not the one that I ordered. Kindly please help me in the return of refund.
Image Uploaded by Vikramaditya Karanwal:
Product missing in the delivery box
Received wrong product instead receiving the product I ordered
I ordered a nekles worth1000₹ and I got a another thing which worth 100₹ please refund me
I ordered a “Handpainted Necklace Set” on 16th August, under Order #TPN1417518256. However, I received a completely different item on 21st August. I have attached a screenshot of the order for your reference.
I have also tried contacting your customer care number, 7982865045, several times, but unfortunately, no one has answered my calls.
I request you to please look into this matter at the earliest and arrange for the correct “Handpainted Necklace Set” to be delivered or provide an appropriate resolution.